RETURNS & EXCHANGE POLICY
- Santhimadom Ayurveda constantly works towards giving you the very best experience possible. As we know opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
- Santhimadom Ayurveda is not responsible for any damage caused after delivery.
- In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on 9048899986/ 9048899987, or info@santhimadomayurveda.com, and our Customer Care will be happy to assist you.
- Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
- Returns and exchanges requests will be subject to checking by Santhimadom Ayurveda.
- Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
- Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
- Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.